Terms and conditions for all Festive bookings, at Holiday Inn Maidstone – Sevenoaks.

All information is correct at time of brochure print.  Hotel reserves the right to make changes to the events and menus subject to notice.  The menus are samples and are subject to change.


All reservations must be confirmed within 10 days of the provisional booking with a £10 per person deposit. If a deposit is not received within the 10 days the booking will be released. Any deposits paid are non-transferable and non-refundable.

Christmas Day and New Years – full payment at time of booking.

Final payment

The final balance of the booking is required 28 days prior to the function date, any places not fully paid by this date will be offered for resale. Any payments made are non-transferable and non-refundable. Final details Final numbers must be confirmed 28 days prior to arrival, any special dietary requirements and menu orders must be received by this date.

Seating Arrangements

Party location and table plan will be determined by the venue and we reserve the right to split larger parties into smaller groups.

Food pre-orders

Pre-orders for food must be communicated to the hotel 28 days prior to event date.


Should you wish to cancel your booking no refunds will be given on any payments made. The hotel reserves the right to change any agreement, at any time. The hotel will endeavour to give the client as much notice as is practical or possible.


The rates referenced in the brochure are inclusive of VAT at the current rate, the hotel reserves the right to increase the level of VAT subject to legislative increases. Non-arrival Non-arrivals will not be refunded nor can the payments be offset against any other charges including beverages and accommodation. Room location and seating arrangements Unless stated in the brochure the party location will be determined by the venue. We reserve the right to split larger parties into smaller groups or smaller parties to be joined with other groups, the table plan for the night will be decided by the venue, dependant on final numbers for each function. Dress-code – Smart dress only (no trainers or ripped jeans please!).


Check in after 2pm on the day of arrival and check out before 12 noon on the day of departure. Contact the hotel for rates and further information. Subject to availability.


The hotel shall not be liable for any failure or delay in performing any of its obligations under the agreement or liable to an attendee or guest for any loss or damage to property if the failure or delay was due to any cause beyond its reasonable control. Including (without limitation) terrorist or serious potential for terrorist activity whether within the proximity of the hotel or in the UK or worldwide and directly or indirectly affecting the UK, misconduct or negligence of an attendee, guest or external third party, war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, military activity, government or regulatory action, industrial dispute, act of God, failure of power or machinery, failure or an interruption in external provided services and utilities, and all similar events outside the hotel’s control.


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