1. WHAT ARE COOKIES
As part of the new data protection laws we are required to let you know when we use any kind of tracking devices or ‘cookies’ on our websites (or subdomains) (the “Website”)
A cookie is a small text file that is sent to your computer via your web browser when you visit a website. It enables us to recognise you when you come back to our Website so we can tell how often you visit us and help us to retain information such as the most recent search you used, the hotels you viewed etc. We may use both session cookies (which expire once you close your web browser)
and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Website (as set out below).
Some of these cookies are essential to make our Website work and have already been set. Others help us to improve by giving us some insight into how the site is being used or help to improve the
experience of using our site.
We use two broad categories of cookies:
- first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Website; and
- third party cookies, which are served by service providers on our Website who, on our behalf, research the use of our website and activities on it. We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites.
2. COOKIES WE USE
Our website use[s] the following types of cookies for the purposes set out below:
These cookies are essential to provide you with services available through our Website and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Website and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
These cookies allow our Website to remember choices you make when you use our Website, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our Website which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Website. For example, this cookie will prevent you from being asked to complete the same survey every time you visit our Website.
Analytics and Performance Cookies
These cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered does not identify any individual visitor. It includes the number of visitors to our Website, the websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Website before, and other similar information. We use this information to help operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Website works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html
You can prevent the use of Google Analytics relating to your use of our Website by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Targeted and advertising cookies
These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you on other websites that you may visit. These cookies use information about your browsing history to group you with other users who have similar interests. You can disable cookies which remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. Even if you do
choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioural advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.
Social Media Cookies
These cookies are used when you share information using a social media sharing button or “like” button on our Website or you link your account or engage with our content on or through a social
networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.
3. DISABLING COOKIES
You can adjust the settings in your web browser to determine whether sites can set cookies on your computer by following the browser specific instructions at the following links;
- Cookie settings in Firefox (https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
- Cookie settings in Internet Explorer (https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies)
- Cookie settings in Google Chrome (http://support.google.com/chrome/bin/answer.py?hl=en&answer=9564)
- Cookie settings in Safari (OS X) (http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html)
- Cookie settings in Safari (iOS) (http://support.apple.com/kb/HT1677)
- Cookie settings in Android (https://support.google.com/chrome/answer/2392709)
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
Please note: In order to use all the functionality on our Website and to make a booking you will need to have session cookies enabled. If you do not wish to have cookies enabled you can make a booking by telephoning your chosen hotel directly.